Digital check-in, configured and monitored
Guests arrive at odd hours, in unfamiliar streets, often after a long day. The arrival flow either works on its own or it becomes a phone call. We make sure it works.
Self check-in is a software problem more than a hardware one. The lock is installed once; the codes, timings, instructions and fallbacks have to be right on every single booking.
We configure the access software, schedule codes per reservation, send arrival instructions timed to each stay, and maintain a digital guidebook covering wifi, appliances, rules and the neighbourhood. Where your city requires ID verification or guest registration, that flow sits in the same sequence.
What’s included
Everything below is digital work we run for you. Anything physical at the property stays with your own local cleaner or handyman — we coordinate them.
- Smart lock and keybox software configuration and code scheduling (you or your local contact installs the hardware)
- Automated arrival instructions timed to each booking
- Digital guidebook with wifi, appliances, house rules and local recommendations
- ID verification and guest registration flows where legally required
- Checkout instructions
- Access troubleshooting during the stay
How it works
- 01
Configure access
We set up your lock or keybox software and define how codes are generated, when they activate and when they expire.
- 02
Write the arrival flow
Directions, entry steps and photos are drafted for your property and scheduled to arrive before check-in.
- 03
Add the legal layer
Where required, ID verification and guest registration are built into the same sequence rather than chased afterwards.
- 04
Support the arrival
If a guest can't get in, our team troubleshoots live and involves your local contact only when hardware is actually at fault.
What it means for you
Guests get in without calling anyone
Access codes expire with the booking instead of living on
Registration requirements are handled inside the normal arrival flow
Digital Check-in — frequently asked
No. Installation is physical work. You or your local contact fit the hardware, and we configure and run the software side.
They reach our team, who check the code, the schedule and the lock status live. If it is a hardware fault, we brief your local contact.
Where the platform or a national system supports it, yes — we build the collection and submission into the arrival flow. Requirements vary by country and we confirm yours during onboarding.
Ready to hand over digital check-in?
Set up your property in minutes. We take over the digital side and coordinate with the local contacts you already trust.